Supporting decision making with evidence

We specialise in communication research and evaluation. Our research and evaluative work spans campaigns targeting segments of the public, communication strategies, developing publicly funded communication projects;   audiovisual , digital and social media and  information and advisory services and highly targeted stakeholder outreach.  We have extensive experience in linking communication research to policy issues and have worked across a range of policy fields. 

Any research assignment requires a tailored set of research instruments. Our team masters a variety of tools and methods including focus groups, organizational review, media analysis, social media analysis, statistics, web statistics, case studies, benchmarking, cost-effectiveness analysis, mystery shopping, interviews, case studies, expert panels, SWOT analysis  and  quantitative and qualitative  surveys. We extensively use theory of change models in our work, both when evaluating and when  designing indicators and communication measurement.